Shipping

1.HOW LONG THE SHIPPING TIME LEADS?

Shipment can be arranged at same day(excluding weekends and holidays) after the order being placed and successful payment, usually it takes 2-6 working days by DHL or FedEx.  More…

2.DO YOU SHIP PRODUCTS INTERNATIONALLY?

Yes, we can ship to any country in the world.  More…

3. CAN I GET MY ORDER TIMELY?

Orders are shipped within 1 business day. Standard shipping times are between 2-6 days for most international orders.

The total shipping time may prolonged if you placed an order at weekends or holidays. International country’s customs clearance processes efficiency can also influence the shipping time. Please make sure to also enter the correct shipping address–street number and name, apartment or suite number, city, state, and zip code.  More…

4. WHEN WILL I GET MY ORDER INFORMATION?

We will send you confirmation email with tracking number and links after finished the shipment within 24 hours. You can get update for shipping status. More…

Payment

1. WHAT FORMS OF PAYMENT DO YOU ACCEPT?

We only accept Paypal, Western Union, and bank wire transfers from International customers. Paypal does not service all countries. If this is the case then Western Union may be your best option. To place a Western Union or Bank transfer order with us, please contact customer service with your order requirements. We do not accept credit card payments through our website or over the phone for international orders, this is due to concerns of fraud.

2. IS IT SAFE TO USE MY CREDIT CARD ON YOUR WEBSITE?

Yes, it is.    We understand that the safety of your personal information is extremely important to you. we never stores your credit card information or remains the private property of the card holder at all times before, during, and after the product purchase and use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access. Please don’t worry.

4. WOULD YOU PLEASE INFORM ME YOUR STORE IN MY LOCATION?

Sorry that we don’t have store at your side, you can place the order online directly, we will send the goods to you as soon as possible.

5 WHY MY PAYMENT CAN'T GO THROUGH?

Transactions may not go through if the information entered does not match what your bank or credit card provider has on file. Please make sure that you enter the correct billing address, number and contact information, exactly as it appears on your bank or credit card statement. What’s more requir a good credit reputation.

product

1. HOW LONG THE HAIR CAN LAST?

As the hair are made up of 100% premium virgin hair, with silky, soft, thick strands and a natural luster, It can last for a long time depending on how you maintain it. So here is our sincere advice: Take good care of it as your own hair if you want it be more durable.
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2. WHAT SHOULD I DO TO AVOID TANGLED HAIR?

The hair may got dry and tangled when longtime outdoor expose occurred, also the oil, dirt build-up can increase the bad condition. So make sure to condition and wash your hair at least once a week, comb the hair daily with wide round tooth comb.

3. CAN THE HAIR BE DYED, CURLED OR STRAIGHTENED?

Yes.The hair can be dyed and reshaped as your desired style.
Our extensions are 100% virgin human hair, although they were constructed to accept color and be ironed, literally would shortening the lifespan of hair even cause damage if not done properly. If necessary, we highly recommend you having an experienced hairdresser to help you with it.

4. CAN I WASH THE HAIR

Absolutely. You can wash the hair at least one time a week to keep it in a good condition. Try staying away from shampoos with sulphate in them and use hydrating conditioners. Leave-in conditioners and heat protectants will prolong your hair life span. Choose the better shampoo and conditioner to make it clear and moist. 

5. DOES THE STRAND OF HAIR WERE THE SAME LENGTH?

As Besiefy hair are made up of 100% virgin human hair, like our own hairs. It is impossible to grow the exact same length of every single strand, that is why our human hair ends are always look thinner that the top. We can assure you the amount hair length and thickness.